Vision, Mission, & Values


Immokalee Water & Sewer District will be the Standard of Excellence in the Water and Wastewater Utilities industry.

Mission: To provide our customers with a plentiful supply of the highest quality water, efficient collection and treatment of wastewater, and outstanding customer service in a financially responsible manner.

Values Statement: Above all, the Immokalee Water & Sewer District values our customers; they are the reason we exist. Anticipating and exceeding their expectations guides our strategic planning, drives our decision making process, and prioritizes our actions. To that end, we recognize that successful customer relationships directly depend on our employees. The people who work here are the Immokalee Water and Sewer District, and we value their loyalty, contributions, accomplishments and their dedication to our customers.

Immokalee Water & Sewer District Employees, in turn, commit themselves to the following values that will enable us to realize our vision-to be the standard of excellence in the water and wastewater utilities industry:

Quality drinking water

Responsibility to the environment

Involvement in the community

Innovation and creativity

Integrity and professionalism

Efficiency and cost effectiveness



Technology & Ecology...A Winning Combination

IWSD is an equal opportunity provider and employer, and a Drugfree Workplace.

(239) 658-3630  Office & Water Plant
(866) 658-3630  To Make Payments By Phone - 24 Hours a Day
(239) 503-0098 - 24 Hour/Emergency - ON CALL - Water
(239) 503-0079 - 24 Hour/Emergency - ON CALL - Wastewater


Celebrating Nearly 40 Years of Service to the Community of Immokalee